Handle Awkward Situations
MTJ. Photo: Sanja Gjenero. In the massage therapy profession, there is the potential for something awkward to happen. You’re dealing with clients who may be in pain or have a real need to reduce stress, and though you’re helping, these clients may feel particularly vulnerable. The bottom line is that you and your clients are bound to run into situations that leave you both feeling less than comfortable. But there are ways to deal with these situations that won’t jeopardize the professional relationship you have with your clients. Here are a few more ideas to help you through these awkward moments.
You hear negative feedback from a client.
Use this mantra, suggests Suzanne Scurlock-Durana: “Nothing is really personal.” In fact, negative feedback may be an unexpected gift.